Customer FAQs:
Creating a deal profile is completely free for our users.
By using MyCarMatch, you can save 80% of your time and effort when buying your next vehicle.
We also take care of your trade-in by obtaining the best offers from top vehicle dealerships in the country.
We are not a traditional vehicle marketplace.
Dealerships usually list only a fraction of their stock on vehicle marketplaces due to expensive listing fees, resulting in missed opportunities for buyers.
Additionally, we understand the frustration of sifting through countless irrelevant options. Our AI and stock matching algorithms ensure we find the best vehicle for you from the top dealerships.
We have access to 85% of all vehicle stock, including the inventory of the best dealerships in South Africa, including major OEM dealer groups.
Each of our deals and customer experiences are individually rated.
This lets us prioritize your best experience when matching you with our dealerships.
We consider the ratings and feedback from previous customers, ensuring preference for dealerships with a proven track record of exceptional service.
While there are no strict limitations, we typically focus on vehicles that are not older than 10 years and have less than 150,000 km.
We consider multiple market data sources, including average selling prices, Lightstone and Transunion price indicators, and several other independent data sources.
Once you have selected your best-matched trade-in vehicle offer, we securely transmit your decrypted personal information to the vetted dealership via email.
The dealership will then directly purchase your vehicle from you. While MyCarMatch does not manage this process, we monitor your progress and ensure a smooth experience.
We encrypt your personal information to provide you with the best buying experience.
This allows you to reach an ideal buying position before engaging in sales negotiations and interactions.
We prioritize your protection and the interests of our valued dealerships.
By conducting a quick, one-minute identification verification, we ensure that we provide quality, vetted leads to our dealerships and deliver the best customer service to you.
We will keep in touch with you with each step of your purchase via email and WhatsApp.
You do not need to manage another app or system.
Dealership and Partner FAQs:
Customers create a deal profile online, and our stock matching algorithms find, filter, and match the perfect vehicle for them.
Once shortlisted, the customer indicates their preferred match, and we send a decrypted customer introduction to the matching dealership.
Our dealerships are invoiced R2950, excluding VAT, for each successful customer deal match.
Monthly subscription fees are implemented for subscribing dealerships only when significant volumes of leads are reached.
We notify our dealerships at least 30 days before implementing such fees.
As a dealership, you only need to keep your website updated and comprehensive.
Our stock matching algorithms will filter and match your stock with customer deals.
We encrypt customer information to provide them with the best buying experience.
This enables customers to reach their ideal buying position before navigating sales negotiations and interactions.
It also ensures that you, as a dealer, receive a valuable, vetted, ready-to-buy lead.
Absolutely, all vehicle match introductions are only done once we receive written permission from our customers.
If you are signed up for our daily deals list, you will receive an email each day with the available deals.
No, once you have registered for our daily deals list, we will reach out to verify your dealership information and create a profile for the MyCarMatch system.
Simply register on our platform, go through a quick verification process, and then you can make an offer online.
Alternatively, you can send us a WhatsApp message. It's that simple.