Privacy Policy

1. We are committed to respecting the privacy of your personal data. To demonstrate our commitment, we created this Security and Privacy Statement to communicate our intent to provide effective processes for the appropriate handling of such private information and to comply with applicable legislation that governs the authentication, protection, and disclosure of personal information.

2. Our user’s privacy is our priority, and we take the protection of your personal information seriously.

MyCarMatch (Pty) Ltd is registered South African company, with company registration number 2016/224817/07, with registered address of Southdowns Ridge Office Park, Nelmapius Drive, Centurion, 0157.

3. To provide certain products and services, we may require collecting and processing certain personal information. Please also refer to our terms and conditions when reading our privacy policy.

4. This policy addresses and includes anyone who visits our website or application / forms, any dealerships / trader / wholesaler or it’s representatives, as well as any person contacting us via telephone, SMS / TEXT, email or in person, but however excludes any information that has been anonymised, specifically not to identify a specific person, or any information that has been made available publicly on any website, blog, classifieds, discussion panels or other publications.

5. Anyone accessing our website, application, or forms, here by agree to the following terms and conditions. If you do not agree to these terms and conditions, please do not continue to access any of our technology. Also, by accepting this policy, you are deemed to have read, understood, and agreed to comply with all terms and conditions stated therein.

6. The following indicate the possible purpose of using or processing any product of services information.

- Products or services
- Business purposes
- Marketing purposes
- Legal purposes
- Vehicle validation purposes (VIN and engine numbers, mileage, registration year, including all verification data obtained through 3rd party verification services)
- Personal identification verification
– (Full names, surname, ID number, date of birth, cell number, email address, digital identification verification processes by 3rd party service providers)
- Dealer / Wholesaler / Trader verification
– (Registered dealership name, address and contact info, any dealership manager and or it’s representatives, including their identity information, contact details and location)

7. Accordingly, please take the time to read through these terms and conditions before continuing to use the Website. This Privacy Policy must be read in conjunction with our Terms and Conditions.

8. MyCarMatch will not collect, store, process, transmit or otherwise handle private information for any other purpose.

9. MyCarMatch does not distribute any of your personal or company information to third parties; unless it's required to deliver the products or services requested by you. In addition, For the purposes of the prevention or detection of offences, and/or the apprehension or prosecution of offenders, we may share any information obtained or collected by us with the Police, other public or private sector agencies or representative bodies in accordance with the relevant legislation. This will include public authorities, insurance companies, and/or other agencies. Information shared in this way will not be used for marketing purposes. It may also be necessary to pass on your data to a supplier who will deliver the product on order. In addition, MyCarMatch may be obligated to disclose personal information to meet any legal or regulatory requirements of applicable laws. MyCarMatch will not sell your personal or company information to third parties unless you give us your specific permission to do so.

10. MyCarMatch has implemented technology, policies and processes aimed at protecting the confidentiality, integrity and availability of your personal and company information. We will update and refine these measures on an ongoing basis. Please note that MyCarMatch cannot be responsible for the privacy policies and practices of other web sites you may access using links from the System. We recommend that you check the policy of each site you visit and that you contact that specific organisation if you have any concerns or questions. Please be aware that Internet communications are inherently insecure unless they have been encrypted. Your communications may be routed through any number of countries before reaching this System. MyCarMatch therefore assumes no responsibility or liability of any nature whatsoever for the interception or loss of personal information beyond our control.

11. The use of Cookies. We may store some information (commonly known as a "cookie") on your device when you visit this System. This enables MyCarMatch to recognise you during subsequent visits. The type of information gathered is non-personal such as (i) the IP address of your device, (ii) the date and time of your visit, (iii) which pages you browsed, (iv) whether the pages have been delivered successfully and (v) the device identification details and numbers. Apart from merely establishing basic connectivity and communications, MyCarMatch may also use this data in aggregate form to develop customised services-tailored to your individual interests and needs. Should you choose to do so, it is possible (depending on the browser or device you are using), to be prompted before accepting any cookies, or to prevent your browser from accepting any cookies at all. This will however cause certain features of the web site or application not to be accessible.

12. Amendments to this Privacy Statement: MyCarMatch reserves the right to amend or modify this Privacy Statement at any time. We recommend that you review the policy on a regular basis.

13. Whilst your name and birth date which is supplied to us when registering for the Services will not automatically be made available to the recipient of your messages, we nevertheless are able to trace the source of a message and such information will be made available to the authorities if required by law.

14. Monitoring or recording of your calls, e-mails or SMS's may take place for business purposes to the extent permitted by law, such as for example quality control and training for the purposes of marketing and improving the Services. However, in these situations, we will not disclose information that could be used to personally identify you.

15. Enquiries – please reach out to our information officer at info@mycarmatch.co.za

16. Limitation – we can not give any warranty, nor make any representations in respect of of the privacy policies or practices of linked or any third party website or services providers.